Privacy Policy

Last Updated: June 27, 2026

Camilos Carpentry LLC respects your privacy. This Privacy Policy explains how we collect, use, protect and handle your personal information when you visit our website, request an estimate, contact us by phone, email, WhatsApp or submit information through our online forms.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website or contact Camilos Carpentry LLC, we may collect the following types of information:

Personal Information You Provide

This may include:

• Full name
• Phone number
• Email address
• Project location
• Project details
• Preferred contact method
• Photos or files related to your project
• Any additional information you choose to send through our forms, WhatsApp, email or phone communication

Website Usage Information

We may collect basic website usage information such as:

• Pages visited
• Time spent on the website
• Device type
• Browser type
• General location data
• Referral source
• Interaction with buttons, forms or links

This information helps us understand how visitors use our website and how we can improve the user experience.

2. How We Use Your Information

Camilos Carpentry LLC may use your information to:

• Respond to your estimate request
• Contact you about your carpentry project
• Provide information about our services
• Communicate through phone, email or WhatsApp
• Review project details and prepare personalized estimates
• Improve our website, services and customer experience
• Manage appointments, follow-ups and project communication
• Maintain records related to client inquiries and business operations
• Support marketing, analytics and website performance improvements, when applicable

We do not sell your personal information.

3. Estimate Requests and Project Information

When you submit a request for a free estimate, the information you provide is used to better understand your project needs.

Because finish carpentry, built-in cabinets, crown molding, trim casings, cabinet installation, stairs casing and custom woodwork may depend on measurements, photos, materials, design details and location, we may ask for additional information before providing next steps.

Submitting a form does not create a contract or guarantee a final price. Any estimate may depend on project scope, site conditions, materials, availability and further review.

4. Communication by WhatsApp, Phone and Email

If you provide your phone number, email address or contact us through WhatsApp, you authorize Camilos Carpentry LLC to contact you regarding your inquiry, estimate request, project details or service-related communication.

After submitting a form, you may be redirected or encouraged to continue the conversation on WhatsApp for faster communication.

Standard phone, messaging or data rates may apply depending on your mobile provider.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic and enhance user experience.

Cookies may help us:

• Understand how visitors use the website
• Improve website speed and performance
• Remember basic user preferences
• Measure marketing or advertising performance
• Improve our content and service pages

You can adjust your browser settings to refuse or delete cookies. However, some parts of the website may not function properly if cookies are disabled.

6. Analytics and Third-Party Tools

We may use third-party tools and services to operate, protect and improve our website. These may include, but are not limited to:

• Website hosting providers
• Contact form plugins
• Analytics tools such as Google Analytics
• Google Business Profile tools
• Email and communication platforms
• WhatsApp or messaging tools
• Security and spam protection tools
• Advertising or remarketing platforms, if used

These third-party providers may collect or process information according to their own privacy policies.

7. How We Share Information

Camilos Carpentry LLC may share limited information only when necessary to:

• Respond to your request
• Provide services
• Operate the website
• Communicate with you
• Manage business operations
• Work with trusted service providers
• Comply with legal obligations
• Protect our rights, safety, property or users

We do not sell your personal information to third parties.

8. Data Protection and Security

We take reasonable steps to protect personal information submitted through our website and communication channels.

However, no website, form, email, messaging platform or online transmission is completely secure. We cannot guarantee absolute security of information transmitted online.

We encourage users not to submit sensitive personal information through website forms unless it is necessary for the project request.

Massachusetts rules require businesses that own or license personal information of Massachusetts residents to maintain safeguards designed to protect that information. Businesses may also have notification duties if certain personal information is involved in a security breach.

9. Data Retention

We may keep your information for as long as necessary to:

• Respond to your inquiry
• Provide services
• Maintain business records
• Follow up on project requests
• Comply with legal, accounting or operational obligations
• Resolve disputes or enforce agreements

When information is no longer needed, we may delete, archive or securely dispose of it according to our business practices.

10. Your Choices

You may contact us to:

• Request access to the personal information you provided
• Ask us to correct inaccurate information
• Request deletion of your information, when applicable
• Ask us to stop contacting you for non-essential communication
• Update your preferred contact method

To make a request, contact us using the information listed below.

11. Children’s Privacy

Our website is intended for general business purposes and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through our website, please contact us so we can review and delete the information if appropriate.

12. Links to Other Websites

Our website may include links to third-party websites, platforms or services, such as Google, Instagram, WhatsApp or other external tools.

We are not responsible for the privacy practices, content or policies of third-party websites. We recommend reviewing their privacy policies before providing information through those platforms.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, tools, legal requirements or business practices.

The updated version will be posted on this page with a revised “Last Updated” date.

14. Contact Information

For questions about this Privacy Policy or how your information is handled, please contact us:

Camilos Carpentry LLC
Service Area: Boston Area, Massachusetts
Phone / WhatsApp: 929-433-8302
Email: camiloscarpentry@gmail.com
Business Hours: Monday to Friday, 7:00 AM – 6:00 PM